Waterdawgkustomz

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
Just what "other side of the story" do you think there is with all the people over the years that paid for product and didn't get it? :confused:
This has been going on for nearly a decade. Can you think of any other vendor in the industry that has that problem? After that many years and that many similar stories, I no longer wonder about "the other side of the story.
 

cookn

Kamikaze
Location
where you live
This is truly sad. How does one sleep at night owing someone this much. I too have read many horror stories, and its understandable that people get busy, but its unfortunate he does not care enough to make corrective actions.
 
FWIW I personally know (either long time existing friends or people I have met at freerides) more people that have had great results from WDK than people who had bad results. Not dismissing the bad stuff but I always wonder the other side of the story.

The guy has been nothing but excellent to the dozen plus people I am tight with that have ordered stuff from him. I would order from him right now if I needed something....without any hesitation.

Does he answer the phone? No. Does he post here? No. Do his parts show up exactly the day he says? No. Do I care about 2 or 3 or 4 or even 20 or 30 days late? No.

Just my .02.
X2


I understand why WDK gets a bad rap, but it seems there not the only ones with delivery problems. Its such bull:):):):) that everyone jumps on the bash WDK bandwagon, but get upset when you mention problems with other companys.

WDK has treated my and my buddies better than any other company.

Lets look at some other companys

Xmetal - My buddy order a motor and trim, but only received half his motor and no trim. He got dicked around for a while before he received the rest of his motor and trim.

Trinity Composites - I know I'm going to get flamed for this, but when do the WDK comparisons start? 8 months late on delivery times!

RRP - How many guys have been waiting for the XFS only to have RRP make excuses every couple weeks and push back the delivery time.

Thrust - I waited a couple months for my parts and didn't receive all of them. When I called them on it they said they were out of stock of worx 201's. Why could I have been made aware of this when I order, or when they went to ship this part!?


For all the bandwagon WDK bashers, it seems the industry standard this days is late delivery times and :):):):)ty customer service. But WDK is still the anti-christ
 
Need to keep these posts alive so others wont make stupid mistakes and order without knowing his rep, please dont listen to madmat, like I said 3 years $$$2000 he even got a letter from attorney and still ignored it. I have talked to jeff personally many times, seems great but DONT BUY ANYTHING FROM HIM
 
X2


I understand why WDK gets a bad rap, but it seems there not the only ones with delivery problems. Its such bull:):):):) that everyone jumps on the bash WDK bandwagon, but get upset when you mention problems with other companys.

WDK has treated my and my buddies better than any other company.

What did you order? Me and my buddy have his 1200 and we are like the only 2 repin his motor and he wont call us back or give us our parts, dont you think thats shiddy?? What wdk parts are on your ski that makes you jesus?
 
What did you order? Me and my buddy have his 1200 and we are like the only 2 repin his motor and he wont call us back or give us our parts, dont you think thats shiddy?? What wdk parts are on your ski that makes you jesus?
Yes thats :):):):)ty, but I dont know the whole story.

Instead of just jumping on the bandwagon, I posted my personal experiences with companies.

So does that make me Jesus?
 
Location
Ohio
please dont listen to madmat,

I could EASILY say the same thing about you....seeing as I don't know you or your story....but I don't say that because I feel people should read all of this.

For all I know you and the few unhappy customers are full of chit or they are old blowsionettes still fighting the fight....but I don't know so I would never say that.

But I can say I have seen about 10k plus go his way and ZERO issues.
 
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onlyFX-1

Jace Forest...BRAP!
Hit up Highroller or goose, they will hook you up=) lol

seems like ALL the buisness have their own problems. It's a small sport with small companies so they will continue to have problems. Just make sure to do your research when looking into buying products
 
Location
Ohio
Its cool. And I am not defending him because I am a WDK owner. As I stated a while back...if I was looking for another new hull I would have gotten a Rickter (at the time I said it) and now maybe a Superfreak. Or maybe a Rok...I don't know.

The only one I get on my knees for is my daughter or son when changing their diapers on the floor.
 
since you guys be so tight with jeff please i will give you $100 dollars to get my parts.. since you both say how easy it is to deal with him and all.. prove it!!!! oh and i might know of a few more fellas looking for the same.. please please please
 

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
Come to Surf Slam, he's sure to be there. I'm sure he'd be happy to discuss the parts situation with you.
Just don't announce that you're coming. He's been known to leave town on such occasions. :haha:
 
Come to Surf Slam, he's sure to be there. I'm sure he'd be happy to discuss the parts situation with you.
Just don't announce that you're coming. He's been known to leave town on such occasions. :haha:

i will be at worlds, i hope to come to surf slam, gotta take lots of work off for both.. almost a month.. i want him to know i will be there so he won't show up to rep his company. otherwise there will be many more of these threads unless madmat and crawler get the parts like they say they can.. i don't NEED the exhaust, i rode billybos with the exhaust and i don't see any diff than my powerfactor, i just want what was paid for.
 
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