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I filed a "customer satisfaction" survey - happy with the SJ, not happy with the dealer. A Yamaha representative said they'd check into the situation with the dealer, but said they had no direct control. Yamaha didn't call back. Basically, I felt like I exhausted all my avenues for...

If they were going to do that, they could simply offer to pay a faction of the damage. We've tried negotiating that with them and they've been unwilling to pay a single cent. They're not going to let me buy it back at a discount... This time of year Superjets sell pretty well... I don't think...

You're right, I could have just eaten the damage and moved on. It's hard for me to get my head around that you buy something new, it shows up damaged, that such is an OK outcome. That's not what I do when I ship to my customers, even if I have to cover the entire cost of the shipment. I can...

Thanks for asking. I had to hire an attorney. After hiring an attorney, I started making a little progress. I believe we're going on almost 1/2 a year now. The last offer was that I return it and they'd refund my full purchase price, but won't do anything about the damage. They won't...

You just need to show that tax was paid on the purchase. If you pay tax in state A, state B doesn't get to assess the difference. However, there would be registration costs in your state. Likely if you picked it up in person, you'd pay MI tax. If they ship it to you out of state, they...

Generally you'll pay taxes in the dealer's state OR your state. You shouldn't ever pay tax in both. In my case (internet transaction), I didn't get charged tax. I did get charged a setup fee and some other fees such as shipping (75% margin on that). That's $1600 in fees is pretty high - break...

I've sent them a demand letter and they've responded to a BBB complaint: The reply appears to be the same - they feel that the estimates are out of line with the damage. Cost to professionally repair various deep scratches and re-paint the bottom of a superjet, factory decals, comes in between...

That's the nuclear option. However, I have no contract with the trucking company. I didn't contract with them and didn't pay them. Probably can't successfully sue them. My contract / invoice was with Heinens. I paid Heinens to deliver it. Because they do a large amount of internet...

It's Monte that I've been talking to. I've had no complaints about his communication until about 8 weeks ago. The issue seems to be that they'll cover it IF the shipper covers it... And that shipper - looking at their reputation for covering damage, it's pretty darn awful. Honestly, I'd...

I called Heinens immediately - sent them a copy of the invoice with the damage exception indicated as well as photos of the damage. They were good about communicating about it. They requested that I get an estimate to repair it, which is a bit hard to do on a superjet.. You can't exactly take...

I hope yours arrived better than mine. I bought from heinenmotorsports. Good deal on what should have been a new-condition ski. They shipped mine via Road Runner Transportation Systems. RRTS has a not-so-good reputation on claims. On the way here it was deferred to other shipping...

Cool.. I like the white better too!

If you can live with a black one (2015) - Heinen out of MN is selling the 2015s very aggressively. There's another thread that will detail actual OTD prices. Their costs to ship are between $200-$300 - just look up who they are using as a freight carrier in advance and make sure it's insured...

So what is your local dealer getting for 2016 sold in bulk (a set of two)? Welcome back... And like you, I've owned a couch or two.. :-)

Yes

When I start my life of crime stealing watercraft, good to know I can head straight to Colorado.

That's correct. I just ordered one to Texas. $6650 out the door. Out of state, you'll still have to pay tax when you register it.