N3vrSat1sfied
Military Member
- Location
- Fort Worth, TX
I thought now that my build is done, I would go ahead and share my Experiences with Eric and EME here. You are welcome to disagree but this is my experience and opinion:
"-So first off my experience with EME and Eric was great! my hull took a little longer as we did a custom gel coat color, but I knew that ahead of time and was worth the wait (4months). Eric kept me in the loop from day 1 to the day I picked it up. If I had a question he got back to me in a timely manner. The Ski looks great, the turf looks great, and I'm super excited. Eric even took extra time to throw a mock up engine in the ski and make sure I knew how to make sure my alignment is good. Also, when I went to pic my ski up, I arrived about an hour ahead of schedule. Eric was not at the shop at the time so he arranged for Ryan to meet up with me and EME treated me to lunch before meeting up at the shop! That's customer service. Since purchase I can still contact Eric with any build question and he promptly responds." -From my build thread
I can still contact Eric and he gets back to me in a timely manner. I even sent Eric pictures of a Used pump I was looking at to get his opinion on if it was a good price. Also I can text Ryan anytime with any question and he response right away! I have also ordered build parts from EME and they are quick to ship them out! (same day or next day).
My experience with EME has been nothing but positive! I only had one problem with my hull and that was the scupper. Ryan and Eric both took the time to help me figure out what the problem was and they sent me a replacement that works great.
So in closing, I would not hesitate to order any hull or parts from EME in the future!
:biggthumpup:
(link to build thread in sig)
"-So first off my experience with EME and Eric was great! my hull took a little longer as we did a custom gel coat color, but I knew that ahead of time and was worth the wait (4months). Eric kept me in the loop from day 1 to the day I picked it up. If I had a question he got back to me in a timely manner. The Ski looks great, the turf looks great, and I'm super excited. Eric even took extra time to throw a mock up engine in the ski and make sure I knew how to make sure my alignment is good. Also, when I went to pic my ski up, I arrived about an hour ahead of schedule. Eric was not at the shop at the time so he arranged for Ryan to meet up with me and EME treated me to lunch before meeting up at the shop! That's customer service. Since purchase I can still contact Eric with any build question and he promptly responds." -From my build thread
I can still contact Eric and he gets back to me in a timely manner. I even sent Eric pictures of a Used pump I was looking at to get his opinion on if it was a good price. Also I can text Ryan anytime with any question and he response right away! I have also ordered build parts from EME and they are quick to ship them out! (same day or next day).
My experience with EME has been nothing but positive! I only had one problem with my hull and that was the scupper. Ryan and Eric both took the time to help me figure out what the problem was and they sent me a replacement that works great.
So in closing, I would not hesitate to order any hull or parts from EME in the future!
:biggthumpup:
(link to build thread in sig)
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