HX3 won't connect to laptop

[BombThreat]

I just installed a new hx3 and can't get the timing program to recognize the port is connected. Lanyard is attached and battery connected. Any ideas?

 

[River Rat]

Do you have the little "Y" connection?

 

[Quinc]

It is a pain in the arse, you need to download the correct drivers. Also easier if you have win xp.

 

[BombThreat]

I have Windows 10...what driver do I need?

The computer makes a sounds when the USB is connected but nothing shows in the drives available section on the computer...

I do not have a Y. Didn't know I needed another cord besides the one that plugs into the epic tether to USB on computer?

 

[Harbor]

Have you see this video... Also not sure it works well or at all with Windows 10, like mentioned http://www.airtimeproductsusa.com/index.php?act=viewVID&vidId=39

Here is hyper terminal not sure if you'll need this
http://www.airtimeproductsusa.com/index.php?act=viewVID&vidId=41

They don't list w10 as being tested on ... You might barrow a laptop with xp and try again... When I had issue I emailed airtime, Lisa was very helpful and got me sorted.... One thing I had once was I was not snapping the lead into the ski's lead hard enough to make a full depth contact

 

[River Rat]

I belive when I was hooking mine up I had the same problem. I didn't know I needed that little "Y" wire untill I saw the wiring diagram. There's a wiring diagram on Google but it's really blurry and it's linked to a thread on here... maybe someone can chime in and send you the clearer version.

@shawn_NJ posted it

 

[Quinc]

Also make sure you have your lanyard in or it won't work.

 

[badvinny]

You only need the USB wire, if you have a 3 way map switch installed I think you need it set on map A. You have clicked on 'connect' in the lower right of the screen right? It should flash a green light and show the CDI serial # when connected.

 

[BombThreat]

Thanks fellas. I did install the Y jumper, soon think we are good there. Lanyard was installed. I think the issue is the operating system being too new. I have access to another with XP. I'm going to give that a shot tomorrow afternoon. I appreciate the help, thanks again. Let you know how it goes.

 

[BombThreat]

No switch installed, and yes I clicked "connect" but it did not find the port.

You only need the USB wire, if you have a 3 way map switch installed I think you need it set on map A. You have clicked on 'connect' in the lower right of the screen right? It should flash a green light and show the CDI serial # when connected.

 

[badvinny]

I have mine thru windows 7 which is upgraded to 10, worked fine last weekend. Email Lisa at ATP, I had trouble the first time and she got me sorted.
Does it start and run the ski?

 

[Quinc]

download these files and delete the .pdf off the end. This is how I got it to work on Windows 7.

 

[CARBONX2]

Could never get my TS2 to connect on my Dell laptop, worked fine with my Acer pc.

 

[kdub133]

Also make sure you have your lanyard in or it won't work.

That will get you every time.

 

[BombThreat]

I was able to make a connection tonight. Used a laptop with XP and loaded the USB drivers manually in device manager. Thanks for all the advice and assistance guys. It's very much appreciated.