Other Poll ATP EPIC - either Gen 1 or HX3

[turboracer]

Had an hx3 that worked flawlessly on 2005 sj

Bought another off a member here and it never functioned correctly from the get go.


Sent from my iPhone using Tapatalk

 

[OCD Solutions]

So, there were 26 votes cast but only 15 people that added further detail.
Based on votes alone, the failure rate is 57.7%

Going off the posted details by 15 individuals, there was a total of 25 devices reported.

The numbers at this point are as follows.
- 13 Gen 1's total with 6 failures for a 46% failure rate.
- 12 HX3's total with 8 failures for a 66.7% failure rate.

I will update the numbers if we get any significant amount of future voting.

 

[Lumpy]

Anyone ever tried plugging an hx3 into a 64x?

 

[OCD Solutions]

No need, the 64X is digital so that would be a no go.

Charge and lighting coil are similar but the pulse coil is digital.

 

[masterblaster]

If ONLY the 62t had been digital,geez all this headache would never be so bad.
26 votes,but only 25 devises? I posted about more than one also
Glad this point was finally brought to a nameless poll,it would never have been known otherwise
pretty telling that over 50% of the people involved wouldnt or didnt want to have their name tied to a reported failure

 

[badvinny]

Clear as mud is what I see! I don't claim the Epic to be a faultless product, and the gen1's were worse for sure. But my experiences owning a large dealership for 20 years and selling AM products and OEM taught me alot about product and the buyer.
AM or racing products almost never come with a warranty and electrical parts often come with zero warranty often. AM will never last like OEM for sure but it all in the search of performance and power, it taxes all other components as power increases, but if it works it will sell.
Many buyers also can't wrench or tune worth a poop, 10% are good at it IMO, and those that aren't still think they are good wrenches. (they will be loud and vocal about it too) these people expect warranty and simplicity because they spent thier last dollar on that part but realistically shouldn't have because they couldn't afford the gamble that comes with AM.
I don't think the Epic is a ' drop in' part, but neither is Total loss, it takes knowledge and skills to install relatively reliably. Jetting and mapping needs to be 100% for the Epic or its crap, but if the stars align its great!
I just bought a $50 hx3 that wouldn't run right, put my map in, dropped it in my ski and ran it for a day, runs great like the one I removed? So where was his problem, I don't know, don't care. If it didnt I still would have posted the fact but I wouldn't have tried to bring ATP to its knees for selling me that product, they didn't force me to buy anything, It's all a gamble with high performance stuff IMO. But it's fun, if it's not maybe you shouldn't Dick around.

 

[OCD Solutions]

MB: I factored in multiple units like you posted. If I read it correctly there were 3 Gen 1's from yourself, Dan and Wilkey that were all duds.

Vinny - I wouldn't use the term "acceptable" so I would ask, is this failure rate consistent with what you have seen in other AM electronics?
Consumer electronics is generally said to be around 3% failure right out of the box but they are mass produced with extensive QC.

 

[McDog]

I just realized I voted but didn't post.

1 Gen 1 epic with no issues other than draining my battery in storage if I didn't leave the lanyard on the ski.

 

[badvinny]

MB: I factored in multiple units like you posted. If I read it correctly there were 3 Gen 1's from yourself, Dan and Wilkey that were all duds.

Vinny - I wouldn't use the term "acceptable" so I would ask, is this failure rate consistent with what you have seen in other AM electronics?
Consumer electronics is generally said to be around 3% failure right out of the box but they are mass produced with extensive QC.

The failure rate looks high and probably well over 3% but not exactly mass produced. The gen1 was much more prone to failure than the HX3. I know they sold more than 30 units so the poll clearly didn't paint a valid picture. Building race skis for years I can't count how many MSD failures I have seen, Hydrospace electronics are worse inmy opinion but the wet vibrating environment inside our hulls is he'll on anything.
I build racing motorcycles mostly now, digital, Fuel injected, it's a new game these days and I am back in the learning curve again, things fail, I fix and learn, and keep pushing but I don't cry about racing AM parts. If it gets bad just go another direction.
How many new AM parts don't fit from new, it's my job to make it fit or work or never use it again.
Not cry online, never will that get you customer support. This year atleast 5 motors junked in 25 hours or less in my peer group, broken cranks , sleeves, big name motors all worth $8g or more to replace. Not one was talked about online, and a few weeks will never deal with again. But that's just how sports like this work, AM will cost you money if you can't afford it don't do it.

 

[Vortex]

I think the problem with my hx3 may have been related to a bad coil.

 

[waxhead]

So let me get this right. You guys are saying that the failure rate of the epic is fine ?
Sorry can't buy into that one about jetting causing the failure of an epic to not run correctly.
People are crying online because they never got the customer support at all my this is their only option now to inform people so no one else buys a faulty product.
Msd does fail as well my experience is that it's alot less than 50% of them.
If the product was sold with no warranty and the price reflected that then fine.
The fact they sold more than thirty units makes no difference to the poll 50% of the people have had them fail if you had more people vote then you would still have 50%

 

[OCD Solutions]

I'm certainly not saying that this is an acceptable failure rate by any means. I really hadn't been paying attention to anything HX3 related and so I am quite shocked to hear that it is in fact so high. I tuned out shortly after the release of the HX3 and had it in my head that they had learned from the first release and the redesigned unit was good to go. I tuned back in when I started seeing all the chatter and now I see what the fuss is all about.

Disgruntled people always turn out to vote more than happy people but I agree with Wax, even if we got 200 + votes, I don't see the numbers changing more than a few percent in any direction.

 

[masterblaster]

wax,right on. Would you let your riding buddy buy a product that you know has 60% fail rate? I dont care what part it is. no way. The people that try to justify this to us are the type that let anything go for various reasons Alot of us could buy crap tons of these if we needed too,money is less issue than headache and frustration of half ass parts. One day of epic surf missed is worth 3x to me the the price of a junky cdi

 

[Glen]

My HX3 has been on 4 engines and never had problems (works with RAD aluminum charging flywheel) 781 dasa ss 950 dasa 1000 ET 1107

 

[long beach local]

In 2014 I installed a new Hx3 and was not informed it was not compatible with a TBM flywheel . It ran fine for 9 months then no spark, during that time I had to run resistor caps and plugs or a plug would foul in 1 tank of fuel ??? I now run a Flame on the same engine exactly as directed from atp new coil non resistor caps etc and have not had any issues. Oh well directions are meant to be followed I guess but I swear there was no info on the tbm flywheel in early 2014 when i purchased it

 

[masterblaster]

many guys run them with rad and tbm fw,just depends on the 60% bad luck of the draw rather you get one that will run longer than a yr

 

[OCD Solutions]

Possibly semantics at this point but it's not bad luck, it's an incompatibility. A device that works perfect on one system and not on another is not "failed", it's incompatible. Failed is garbage, works on nothing, toss it in the trash. Something that is capable of performing perfectly on somebody ski without issue falls into a different category...a very frustrating category...a very expensive and very frustrating category.

At least the HX3's have the decency to actually stop working on everything, and not just in your ski.

Simply put, MSD is the girl next door while the EPIC is that hot blonde you picked at the bar. You might get a night, you might get a year but either way the ride ain't gonna be worth the cost in the long run.

 

[waxhead]

Mine would do the same work well on some skis and not on others.
I admitted there was an issue with them and didn't get people to replace all their gear.
I refunded people for them as well, the industry does not need people selling parts into the small collective of riders. This just burns off people and makes the market smaller.
The fact that's its still currently for sale with a 50% plus failure rate is something I cant understand.

 

[masterblaster]

i cant believe anyone would still bet it all on red with one of these that rides surf. rather fried or becomes so sensitive to elec variables its not worth using

ocd,very funny analogy,just add,stripper hoe in front of hot blonde and we are close

 

[OCD Solutions]

i cant believe anyone would still bet it all on red with one of these that rides surf. rather fried or becomes so sensitive to elec variables its not worth using

I still run mine without any issues so it's guys like me that for whatever reason they work for. I picked up another on the cheap so I have one to test with and as a backup. I'm a glass half full kinda guy though.

ocd,very funny analogy,just add,stripper hoe in front of hot blonde and we are close

Those are one and the same in my book.