Ok so 3 weeks before havasu 12 i had talked to jeff about the rokR. I was told he could have me one built within 3 weeks after the finals. I knew about all the negative bs, but i had him built me 2 sxr bottoms just before this and they were made quick and shipped quick as well. Decided to take a chance and went ahead and ordered the rokR. I was told a price which included extras and was told it would be a simple build this way. Fast forward to almost 9 months later still no hull. I had seen pics of others builds and there in the background was my hull. WTF??? Finally Jeff gave me the tracking number and said it was shipped and also the envy top deck and hood would ship 3 days later.[Yes i ordered another product from him,but this was early on] Ok so the hull arrives and i open the crate to find that all the extras were not done. Weeks go buy with no answers from jeff so i took the hull to another shop and had the turf done. Got the ski back and went ahead on the build. Yes i had the correct mid shaft but the stock sj driveshaft was exactly 2" too long. Jeff finally got ahold of me and said no way that can happen. Went on to explain how these were made and such. Finally blamed the other shop for removing the motor mounts and reglassing them in the wrong spot. OK. I had the shaft shortened and finished with the build. First ride, nothing but nose wheelie. No way to plane this thing out. Let several others ride it and the same thing. After another month or so of trying to get ahold of jeff, he finally gets back to me and we go over afew things and comes back to the same thing. Someone changed the mounts and the motor sits too far back. "Didnt leave my shop that way" Also the hull takes on water thruogh the exhaust outlet.I asked about my other hull everytime we spoke and excuse after excuse. He finally offered to send me a bottom as well for the envy since i was overcharged for the rokR. Well over a year ago and still no envy or any word from him in over 3 months.We did meet at finals this year and i gave him the respect as to not bring this up in front of all the people. We finally had a chance to talk about the hull and HE offered to build me a replacement RokR and said about 3 weeks. months later we exchange text about the colors and turf options. I agreed i wanted the same hull. Asked about the envy and again the reply was 'OH man thats like done, just have too finish the hood". So here i am almost a year and a half with no envy or my replacement RokR. No contact from him in over 3 months. i tried to keep this between he and i but now im getting alittle upset. How do some of these builders think they can take peoples hard earned money and just not give a damn? Can anyone show me an invoice from any builder or are all these deals done under the table? My patience is just about over dealing with him. I have given him plenty of time to make this right. I do have all the money order reciepts and texts from he and i. Just looking for suggestions on the next step.