- Location
- michigan
Yes, glad winter is almost over! But I fear were getting close to dyno season...
Other A lot of new companies, what's up with the undercutting?
- Thread starter zeski25
- Start date
Yes, glad winter is almost over! But I fear were getting close to dyno season...
Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
I agree 100 percent with you. Our business, family owned has not only survived the recession but are expanding and hiring. and a large part of it is customer service, which I excell at. doesn't mean I like it but its my job and I do it with a smile. Many other shops in my area have techs standing around staring at the walls without work that are again priced cheaper than we are. We provide a good bit for my customers, we have a 100 percent free coffee/snack bar in our waiting room. I give follow up calls on every repair and oil change that we do to make sure I met everyone's expectations and try and follow up to ensure that people were happy with the service they recieved. each one of our techs has an personalized thank you letter that they put in each one of our customers cars thanking them for choosing us for their auto repair needs as opposed to other shops. It really gives people the feeling that we value them for more than getting their money, even though ultimately we are in business to make exactly that. I am very fortunate that most of our regular customers, I generally see them as friends that we happen to work on their cars. And I may vent that people are difficult, but its a rare occasion that people call me when they are having a good day. Normally they are mad that their car has broken, they are stranded somewhere, its usually raining at the time and the unintentionally transfer that anger on me justified or not. I take alot of heat for things my techs forget or miss etc.. I guess it comes with the territory though. I really didnt have a point to all this, just rambling because its quiet in the office today. All I can say is that in some of these companies defense sometimes customer's expectations are higher than is humanly possible. in some cases I have had to tell people that stop in last minute un-announced at closing time that even though they are a valued customer of ours, that they are not the only customer of ours. Right Wrong or indifferent people's patience in the world of blazing internet speeds etc.. has evaporated to near zero, and thats an unattainable benchmark no matter what you do.
- Location
- Mechanicsburg, PA
Going back to the original post; who's offering free shipping?
kraqus
Site Supporter
- Location
- Great State of Texas
This is a rather interesting thread.
This is America! Long Live the Free Market!
Business is Business.....
You wanna sugarcoated with your Customer Service "skills"....fine...
That is just Icing on the cake.....simple as that.
People will follow the money and where the deal is.....That is a fact!
If you can't deal with that....maybe you should not be in Business.
What's next? You want a bail out?
As far a the "Legit Business" comments....If you have your License and pay taxes....you are good to go.
NOW THIS IS PHUCKED UP:
http://www.x-h2o.com/threads/108163-Buyer-Beware!!-Fake-aka-Counterfeit-ADA-head-being-produced-and-sold!!
Benny
This is America! Long Live the Free Market!
Business is Business.....
You wanna sugarcoated with your Customer Service "skills"....fine...
That is just Icing on the cake.....simple as that.
People will follow the money and where the deal is.....That is a fact!
If you can't deal with that....maybe you should not be in Business.
What's next? You want a bail out?
As far a the "Legit Business" comments....If you have your License and pay taxes....you are good to go.
NOW THIS IS PHUCKED UP:
http://www.x-h2o.com/threads/108163-Buyer-Beware!!-Fake-aka-Counterfeit-ADA-head-being-produced-and-sold!!
Benny
kraqus
Site Supporter
- Location
- Great State of Texas
Knock offs?
That is a completely different ball game, and usually coming from not so Free Countries.
Benny
kraqus
Site Supporter
- Location
- Great State of Texas
Matt,
You can't be serious.
Someone copying your product, with brand name/Logo included, is OK in your opinion?
Benny
You can't be serious.
Someone copying your product, with brand name/Logo included, is OK in your opinion?
Benny
raytherace
Canadian Brapp Dealer
- Location
- St-Ray Beach, QC
In canada if the brand is registred you cant use his name, its illegal. You can copy the products, but not with the same name on it.
Free market have limit and its not what we are talking in that thread. IMO
kraqus
Site Supporter
- Location
- Great State of Texas
Don't forget to Trademark and Patent your product.....
Benny
Benny
WaveDemon
Not Dead - Notable Member
- Location
- Hell, Florida
this is a loaded question. I'll answer with: it would never work in any free market because consumer confidence would hit the floor and the market would crash. This is a great idea if you are either trying to leech off of someone else's success or ruin a market intentionally.
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WaveDemon
Not Dead - Notable Member
- Location
- Hell, Florida
It's usually not worth it to patent something in the jetski community. The costs are too high to patent if it is even accepted.
Mark44
Katie's Boss
- Location
- 100% one place
So how much are the heads and do they come with free shipping? 
This is why there is no such thing as a truly free market, because if there was you have this type of problem along with a whole other slew of problems. A free market with a few limitations is best.
Thank you, that was exactly my point.
Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
We dont live in a free market system, small businesses with original ideas are squashed with regularity by larger companies who buy off politicians. Small mom and pop stores are crushed by the buying power of Walmart who sources everything from China's sweatshops at ridiculously low rates compared to other civilized countries. The US Government penalizes start up smaller companies and business owners with crippling tax percentages so its almost not profitable to keep the proper margins to stay in business. I could go on, but we are in no way a free market country any longer. But hey thats ok If we all become poor Obama will save us. (sarcasm font)
OCD Solutions
Original, Clean and Dependable Solutions
- Location
- Rentz, GA
Today is a new world with new opportunities and new risks. Companies must not only adapt to survive, but adapt fast enough and in the corect way to survive.
The concept of free market was originally based on localized selling within a small market. Once it started branching out across the country and eventually yo other countries, these types of problems occurred, governments stepped in and started imposing tarrifs to keep things fair. Probably not long before we see suble little changes within our own country as out of state online sales grow and the problem starts causing problems from state to state. South Carolina for example is now asking Amazon to report back to them on out of state sales so they can collect the state sales tax on the items.
Going back to the storefront arguement, even that notion bears inequality. What does a 10000 sqft office rent for in Florida? How much in NJ or even California for that matter. What are the tax differences from state to state? Operating costs are going to differ from region to region and it is up to each individual company to make the decision that bests suits their financial situation. If sales are moving towards the internet then businesses better adapt, and adapt quickly. If that means reducing a storefront while increasing online sales capabilities, then you best be making the change, sooner than later.
As far as feeling sorry for the big boys, here's a perfect example from an experience from last week. I rolled into a Dodge dealership with my 2002 Ram with 281,000 miles on it, looking to buy a new cam position switch. Retail is $48. I asked for a discount and he told me it was $48 take it or leave it. I politely told him I would pay as much as $36, (same price the other dealership sold me a faulty one for the week prior). He politely told me the price was $48, take it or leave it. Needless to say, I left empty handed, came home and ordered a brand new OEM one from an online seller for $24 shipped to my door. Exact same OEM part. I was willing to support them, but they got greedy. Average joe is worried about putting food on the table, fuel in the tank and a roof over his head and big business is worried about supporting a bloated lifestyle of flamboyancy and greed.
P.S. The dealership is one of many owned by Rick Hendrick in my area. I absolutely do not need to be lining that bastards pockets. Perhaps not a fair comparison to our scenario but you get my point.
Proffit is understandable in business and absolutely necessary but if you want to see some limits placed on a marketplace, how about placing some limits on mark up?
The concept of free market was originally based on localized selling within a small market. Once it started branching out across the country and eventually yo other countries, these types of problems occurred, governments stepped in and started imposing tarrifs to keep things fair. Probably not long before we see suble little changes within our own country as out of state online sales grow and the problem starts causing problems from state to state. South Carolina for example is now asking Amazon to report back to them on out of state sales so they can collect the state sales tax on the items.
Going back to the storefront arguement, even that notion bears inequality. What does a 10000 sqft office rent for in Florida? How much in NJ or even California for that matter. What are the tax differences from state to state? Operating costs are going to differ from region to region and it is up to each individual company to make the decision that bests suits their financial situation. If sales are moving towards the internet then businesses better adapt, and adapt quickly. If that means reducing a storefront while increasing online sales capabilities, then you best be making the change, sooner than later.
As far as feeling sorry for the big boys, here's a perfect example from an experience from last week. I rolled into a Dodge dealership with my 2002 Ram with 281,000 miles on it, looking to buy a new cam position switch. Retail is $48. I asked for a discount and he told me it was $48 take it or leave it. I politely told him I would pay as much as $36, (same price the other dealership sold me a faulty one for the week prior). He politely told me the price was $48, take it or leave it. Needless to say, I left empty handed, came home and ordered a brand new OEM one from an online seller for $24 shipped to my door. Exact same OEM part. I was willing to support them, but they got greedy. Average joe is worried about putting food on the table, fuel in the tank and a roof over his head and big business is worried about supporting a bloated lifestyle of flamboyancy and greed.
P.S. The dealership is one of many owned by Rick Hendrick in my area. I absolutely do not need to be lining that bastards pockets. Perhaps not a fair comparison to our scenario but you get my point.
Proffit is understandable in business and absolutely necessary but if you want to see some limits placed on a marketplace, how about placing some limits on mark up?
Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
sad thing is that sensor probably cost 42 cents to make it was still marked up about a million percent by the people you bought it from at a discount.
steve-uk
Manners cost nothing
- Location
- Barrie - ontario
this thread is actually ammusing
a legitimate business can be set up and ran from the right location/facility to suit its purpose
when i set up canadian-freestyle, unlike others, i explained to each of my vendors my set up and the market i was planning to be active in, there are many start ups who have lied to get their dealership status
also, when i get enquires that dont make sense, lets say atp parts in australia, i send them to the relevant guy, a european atp enquiry i send to atp and so on, i dont just go ahead and take the order, i could, but i know the customer wont get the best price, even if they dont realise that
same on other products, i know mike at optima and i send guys his way all the time
ive had enquiries from the US for hydroturf all the time, it costs a fortune to ship it to Canada so to ship it back again makes no sense, i let them know this and point them in a different direction
the funniest part on this thread is that it concentrates on a/m parts, comments made by people who have no idea what it takes/costs to be a dealer (no matter what your overheads are), ocd made a great point location is key.... maybe everyone thinks selling a/m parts generates huge margins... ill let you all into a secret... IT DONT...
I go involved with atp cos im english and used to deal with them, when i came over local guys always asked about the parts and would ask me to brng them parts whenever id take trips back.... so that spawned canadian-freestyle, from the start and to this day the main product is first and foremost atp, with the aim to bring awareness and availability to the north american market, 2 years ago most of this forum had no idea on the breadth of product available from them...
The guys who are making real $$ in the scene are the guys who buy skis and part them out... or does everyone think they do it for the love of the sport?
another secret.... they dont
edit - forgot to add this, canadian-freestyle also has sponsored a number of freerides, the last 3 wavedaze events, for example, anyone that has been there has seem the amount of product that was donated, supplying as much product (if not more) than some of the main sponosors (that comes out of my pocket - does it generate me business.. no... not really)
i also work with my vendors to get them on board to supply some product for freerides, some time they supply 100% sometime part funded
also have supplied products to other local freerides, "charity" ski builds and i have decided to sponsor two riders this year to help in promoting our sport locally
i probably donated/gave away approx $5k in product last year
a legitimate business can be set up and ran from the right location/facility to suit its purpose
when i set up canadian-freestyle, unlike others, i explained to each of my vendors my set up and the market i was planning to be active in, there are many start ups who have lied to get their dealership status
also, when i get enquires that dont make sense, lets say atp parts in australia, i send them to the relevant guy, a european atp enquiry i send to atp and so on, i dont just go ahead and take the order, i could, but i know the customer wont get the best price, even if they dont realise that
same on other products, i know mike at optima and i send guys his way all the time
ive had enquiries from the US for hydroturf all the time, it costs a fortune to ship it to Canada so to ship it back again makes no sense, i let them know this and point them in a different direction
the funniest part on this thread is that it concentrates on a/m parts, comments made by people who have no idea what it takes/costs to be a dealer (no matter what your overheads are), ocd made a great point location is key.... maybe everyone thinks selling a/m parts generates huge margins... ill let you all into a secret... IT DONT...
I go involved with atp cos im english and used to deal with them, when i came over local guys always asked about the parts and would ask me to brng them parts whenever id take trips back.... so that spawned canadian-freestyle, from the start and to this day the main product is first and foremost atp, with the aim to bring awareness and availability to the north american market, 2 years ago most of this forum had no idea on the breadth of product available from them...
The guys who are making real $$ in the scene are the guys who buy skis and part them out... or does everyone think they do it for the love of the sport?
another secret.... they dont
edit - forgot to add this, canadian-freestyle also has sponsored a number of freerides, the last 3 wavedaze events, for example, anyone that has been there has seem the amount of product that was donated, supplying as much product (if not more) than some of the main sponosors (that comes out of my pocket - does it generate me business.. no... not really)
i also work with my vendors to get them on board to supply some product for freerides, some time they supply 100% sometime part funded
also have supplied products to other local freerides, "charity" ski builds and i have decided to sponsor two riders this year to help in promoting our sport locally
i probably donated/gave away approx $5k in product last year
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