Same as MSD, over the last 20 yrs. I've had 3 brand new ,right out of the box Enhancers that were dead, and you wouldn't believe the bull I got right from MSD!
On the one hand, I can't really blame atp or msd for acting that way, most people have no understanding of how electrical systems work and probably have no business messing with them.
But on the other they should be respectful ans receptive and at least take back the mechandise and test it.
I had an atp epic that I REALLY wanted to run and had a starting issue after the ski warmed up and wouldn't want to fire up when engine reached operating temp. I would even have paid them money to test and diagnose their product but they wouldnt do anything. Ocd looked at it and said the timing was erratic so it's now a fancy paperweight.
The times I did run the atp epic it produced the best performance I have ever had. Don't get how it can work that well and have this one little fault that can't be fixed. Lol
You get issues like this when desk job people design things. Yeah sure it's cool to have laptop programming but do we really need all that complexity? All we need is a non programmable improvement to the msd enhancer. 24-28 advance down low and about 16* on top. The problem was a FOOLISH design from the get go...had they used their noggins they would have been successful with that product.