CG Racing- My Situation and My Feedback.

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Big Kahuna

Administrator
Location
Tuscaloosa, AL
I am seeing a lot of responses/questions that appear to be trying to point blame at Art here. All of these questions are irrelevant and meaningless. Even if Art did make a machining mistake (which he didn't), Chuck was chosen as the guy to build the motor and any of these problems should have been found by Chuck and worked out between Chuck and Art prior to JetskiFever even receiving his motor. That is how Chuck makes his money, outsourcing machining and doing the labor himself instead of paying Art to assemble the motor.


Ding Ding Ding.................

Exactly................ This is the portion of the whole problem........ Chuck did not check it nor did he make an effort to correct the problem.........

Jetskifever should not have had to go directly to Art.......
 

WFO Speedracer

A lifetime ban is like a lifetime warranty !
Location
Alabama
As someone who has eaten more than my share of labor and parts here is how I see it.When you do make a mistake and you will eventually,you eat it ,fix what needs to be fixed,make every effort to make the customer happy and go on down the road.To do anything else is foolish and just bad business pratice and will usually come back to bite you in the butt in some way or another.
 

MILF

aka Kathy
Location
Atlanta
As someone who has eaten more than my share of labor and parts here is how I see it.When you do make a mistake and you will eventually,you eat it ,fix what needs to be fixed,make every effort to make the customer happy and go on down the road.To do anything else is foolish and just bad business pratice and will usually come back to bite you in the butt in some way or another.

EXACTLY! Very Well Said!:bigok:
 

djkorn1

kidkornfilms
Site Supporter
Location
Cleveland Ohio
Chuck has been in a gnarley car accident. I am not sure if he would have been able to fix any problems that arose. He was in the hospital for a while. Keep that in mind before you judge. :Banane19:

As someone who has eaten more than my share of labor and parts here is how I see it.When you do make a mistake and you will eventually,you eat it ,fix what needs to be fixed,make every effort to make the customer happy and go on down the road.To do anything else is foolish and just bad business pratice and will usually come back to bite you in the butt in some way or another.
 

wayne

wannaroll
Location
Mesquite, Texas
Chuck has been in a gnarley car accident. I am not sure if he would have been able to fix any problems that arose. He was in the hospital for a while. Keep that in mind before you judge. :Banane19:

did jetskifever know this?

apparently not. chuck should have explained his situation about being in the hospital. this could of all been avoided. but when his only comment is that he is glad he does not have to deal with mike any more makes it look as if he just did not give a damn. people are understanding, especially in this community. some one would have stepped up if chuck would have let people know that he was unable to work on it due to being in the hospital.
 

douglee25

m3booooy
Location
South Jersey
did jetskifever know this?

apparently not. chuck should have explained his situation about being in the hospital. this could of all been avoided. but when his only comment is that he is glad he does not have to deal with mike any more makes it look as if he just did not give a damn. people are understanding, especially in this community. some one would have stepped up if chuck would have let people know that he was unable to work on it due to being in the hospital.

Jetskifever did know this. It was in his original post.

Doug
 

butti

lone wolf
Location
F-XTC
jetskifever,did jetworks machine the domes for this motor or were they off the shelf parts?

I am seeing a lot of responses/questions that appear to be trying to point blame at Art here. All of these questions are irrelevant and meaningless. Even if Art did make a machining mistake (which he didn't), Chuck was chosen as the guy to build the motor and any of these problems should have been found by Chuck and worked out between Chuck and Art prior to JetskiFever even receiving his motor. That is how Chuck makes his money, outsourcing machining and doing the labor himself instead of paying Art to assemble the motor.

i dont think that was an unreasonable question:dunno:


i also dont think that all this bs is any of our buisuness but hey,thats a whole other topic
 

wayne

wannaroll
Location
Mesquite, Texas
Jetskifever did know this. It was in his original post.

Doug


he did not know chuck was in the hospital until some one told him, not chuck. it was in his first post, but he did not even know where his boat was for a couple days. then the person chuck had that could fix it did nothing. i am glad chuck is ok. he just needs to man up. just like saki told wydopen to do about that motor he sold. but he won't say that about chuck because he has had no problems with chucks work. if any one should man up it should be chuck since he is a business owner and an engine builder that did not do what he was paid to do.
 

SXIPro

JM781 Big Bore
Why is it Art's place to fix (what appears to be) Chuck's mistake? :dunno:

It's not. But, thankfully, Art understands customer service and how it relates to reputation, repeat customers, and more business in the future. Chuck, well......based on this specific transaction, I'd say needs some training in that area.
 

Marshj

DarkHorse
Location
Ann Arbor
he did not know chuck was in the hospital until some one told him, not chuck. it was in his first post, but he did not even know where his boat was for a couple days.

Chuck was in the hospital the weekend of June 23, he wasnt out for a good week. He had no phone, and if you were in the hospital with a broken back and ankle Im sure youd have your phone with you at all times? Chucks phone was shut off, even his best friends couldnt get ahold of him, we didnt even know he was in a car accident for at least 3 days. He was in a time of healing and with his family, we're all glad he is making it out OK. Chuck is a great guy, and has always helped me with whatever I need. Sorry you had a bad experience Mike. I'm sure chuck will be back up and on his feet within six months. Until then let us all wish him well and pray for his safe recovery.

Ohh and about chucks remark to mike, hes on Morphine + cut him a break:11:
 

AlbanyMotorsports

Cru is Rad
Location
Chicago
Chuck was in the hospital the weekend of June 23, he wasnt out for a good week. He had no phone, and if you were in the hospital with a broken back and ankle Im sure youd have your phone with you at all times? Chucks phone was shut off, even his best friends couldnt get ahold of him, we didnt even know he was in a car accident for at least 3 days. He was in a time of healing and with his family, we're all glad he is making it out OK. Chuck is a great guy, and has always helped me with whatever I need. Sorry you had a bad experience Mike. I'm sure chuck will be back up and on his feet within six months. Until then let us all wish him well and pray for his safe recovery.

Ohh and about chucks remark to mike, hes on Morphine + cut him a break:11:


I do wish chuck a full and speedy recovery from his injuries. The body is a very important thing.
 
Chuck is an awesome guy. He spent hours with me on the phone the other day from his hospital bed helping me set-up my Total Loss. He has taken parts off his own ski for myself and others to get us back on the water for a weekend while we wait for our new parts.

Last year I came to MI for a ride and my ski broke down and Chuck spent hours helping me repair it. When we ended up not having all the parts on site that we needed, he let me go ride his ski.

Heal up soon Chuck!
 

tom21

havin fun
Location
clearwater FL
Chuck was in the hospital the weekend of June 23, he wasnt out for a good week. He had no phone, and if you were in the hospital with a broken back and ankle Im sure youd have your phone with you at all times? Chucks phone was shut off, even his best friends couldnt get ahold of him, we didnt even know he was in a car accident for at least 3 days. He was in a time of healing and with his family, we're all glad he is making it out OK. Chuck is a great guy, and has always helped me with whatever I need. Sorry you had a bad experience Mike. I'm sure chuck will be back up and on his feet within six months. Until then let us all wish him well and pray for his safe recovery.

Ohh and about chucks remark to mike, hes on Morphine + cut him a break:11:

I think that right there is what everyone was looking for, something to support the other side. this and the couple of posts after this show some qualities we look for in a business. so this is a bad circumstance? a one time transaction gone wrong? hope that is the case.
 
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