Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
I have read just about every thread on the site about this. This is the first that really seems to hint that there may be an issue with it. Or at least with most stock charging systems.
Other EPIC question
- Thread starter godocgo
- Start date
We are aware some are experiening issues, thank you for those who have e-mailed, it is far easier for us to gather all of the necessary infomation from e-mail. So if
anyone hasn't e-mailed us so far please do so explaining your issue and the serial number of your unit.
Here is what we have to date and how we are addressing it:
1- Battery drain - Unit not going to sleep when the lanyard is pulled. Re-flash fix
2- A few people have reported cranking issues- sounds like engine trying to kick back - Reflash written and being tested.
3- Not reported but found - If you crank engine and it does not start straight away, then hit the start button again within a very short period of time you will not
get a spark. There needed to be a small time lapse- Fixed by re-flash
4- Intermitant engine shutting down- Only just been noted as a problem due to this post- Work in progress, looks to be a simple software update.
5- Isolated number of cases of plug fouling and tuning issues etc -We are still looking into this and are using Steve's from Watercraft Factory's returned stator and
EPIC, been through all bench testing with no issues, been through fitting and running on a ski in the workshop, no issues. Water test in the next day
or so to see what we can come up with.
As you can see we give all of these problems our attention and rest assured we will come up with a solution for all of them.
Chris
anyone hasn't e-mailed us so far please do so explaining your issue and the serial number of your unit.
Here is what we have to date and how we are addressing it:
1- Battery drain - Unit not going to sleep when the lanyard is pulled. Re-flash fix
2- A few people have reported cranking issues- sounds like engine trying to kick back - Reflash written and being tested.
3- Not reported but found - If you crank engine and it does not start straight away, then hit the start button again within a very short period of time you will not
get a spark. There needed to be a small time lapse- Fixed by re-flash
4- Intermitant engine shutting down- Only just been noted as a problem due to this post- Work in progress, looks to be a simple software update.
5- Isolated number of cases of plug fouling and tuning issues etc -We are still looking into this and are using Steve's from Watercraft Factory's returned stator and
EPIC, been through all bench testing with no issues, been through fitting and running on a ski in the workshop, no issues. Water test in the next day
or so to see what we can come up with.
As you can see we give all of these problems our attention and rest assured we will come up with a solution for all of them.
Chris
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- Location
- Largo, Fl
great response!
I'll be picking mine up this week.
I'll be picking mine up this week.
- Location
- central florida
To quote from my learned friend aircraftsalz : "best bang for the buck", for sure. I have 3, they work well, no unintended shut offs. I think ATP will be able to come up with a software fix. At least it does not seem to be a hardware problem like what FF had 10 years ago .
just to be clear, i am not trying to DIS chris or his product. i like it, i just thought maybe i did something wrong installing it.
that is the reason i did not contact chris direct. i think it is a great part, even judge loved it once i showed it to him. he is waiting for me to be the test guinea pig ?
that is the reason i did not contact chris direct. i think it is a great part, even judge loved it once i showed it to him. he is waiting for me to be the test guinea pig ?
Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
I promise I am NOT criticizing your product. I Love the innovation, its a great idea, and it is very evident that you are doing the very best that can be expected to fix any issues encountered by people using your product. A great many big name companies should take a look at your business model, and learn a few things from you and the way you stand behind your product. That is exactly what I want from a manufacturer, and why i will be getting this from you in the near future. I would just like to get any and all information available before buying.
masterblaster
X-H2
Its good to see a company stay on top of and fix these kinda issues quick.when the issues are worked out with the epic,I doubt another enhancer will sell again,at least to anyone on this site or the.......other site
chriselmore_1
high on resin
- Location
- san jose ca
gonna put advents pwc devision out of buisness too. call greg and see how helpfull he is.... he CHARGES to fix defective units!!!! ATP is doin it the right way at a steal of a price!
- Location
- central florida
Yes! Chris monitors that.
- Location
- Rochester, NY
Just wanted to toss in my 2 cents and give Chris two big thumbs up for a great product and great support. He's been helping me diagnose some of my ski issues by e-mail as I originally thought the Epic might have had an issue. As of right now, it looks like it was a worn out charge coil and some really bad carb jetting that is the culprit, not the Epic. He's been giving me support above and beyond the call of duty and has earned my loyalty as a customer, no question. Actually, in a strange way, I never would have discovered my ski's lean condition if it wasn't for the Epic, and I've learned a lot about carbs and jets in the process.
On a side note, I've learned to never trust someone when they say 'oh yeah, it's got so and so jets and springs in there'. I'll always tear down a ski myself on day one from now on to know exactly what I'm dealing with.
Looking forward to the firmware updates as they roll out...Am I the only one that thinks it's ridiculously cool to plug the laptop into their ski?
On a side note, I've learned to never trust someone when they say 'oh yeah, it's got so and so jets and springs in there'. I'll always tear down a ski myself on day one from now on to know exactly what I'm dealing with.
Looking forward to the firmware updates as they roll out...Am I the only one that thinks it's ridiculously cool to plug the laptop into their ski?
- Location
- Kansas City MO
Best money I've spent so far. Can't wait to get the upgraded software.
Chris, thanks for the customer service. I'm glad you are monitoring this feedback.
Chris, thanks for the customer service. I'm glad you are monitoring this feedback.
Just to keep you up to date on progress so far.
We have a new flash available which has been fully tested both on the bench and on the water that will hopefully sort the above issues.
We have also introduced a hardware change that should remedy the tuning issues that a limited number of people are having. A huge number of hours have gone into EPIC during the last two weeks, we have fitted and tested on a ski 15 randomly selected units, and believe or not cannot reproduce one of the reported problems.
I am certainly not saying they don't exist just that I cannot reproduce them, we are therefore working in the dark to some degree, what we have done is to carefully analyze the information supplied by e-mail of end users issues. We have tried to come up with scenarios that could happen and cause problems. For example we have even taken into consideration the cranking speed and the time it takes with a variety of modifications to the engine to get to full cranking speed on different engine builds.
The bench mark for the original tests on EPIC was of course an OEM Superjet, from here it went onto skis with a variety of mods and cc's. The first ever EPIC prototype is fitted to a 760cc S/S freestyle ported engine with a pipe, head and stock carbs.
This ski is still running flawlessly as it has for 12 months and has just won the amateur class British Freestyle Championships.
There is an up side to all of this, yesterday we fitted a unit returned with tuning issues to a ski and rode for approx two hours, the ski ran perfectly throughout the test. We then switched to an EPIC with the hardware mods and were surprised that even with the same curve found a significant power increase. This unit was then re flashed with all the latest tweaks and ridden for a further 3 hours, after all this testing, as the day came to an end an experienced racer and myself took turns on it. This was (as already stated) completely stock and neither of us could quite believe how well this thing
performed.
The plan now is to send a modified unit to someone (already determined) with a tuning issue to make sure this has been cleared up, once confirmed this mod will then be offered to those who need it. Those who have e-mailed us direct will get an e-mail from us in relation to this with proceedure details.
Chris
We have a new flash available which has been fully tested both on the bench and on the water that will hopefully sort the above issues.
We have also introduced a hardware change that should remedy the tuning issues that a limited number of people are having. A huge number of hours have gone into EPIC during the last two weeks, we have fitted and tested on a ski 15 randomly selected units, and believe or not cannot reproduce one of the reported problems.
I am certainly not saying they don't exist just that I cannot reproduce them, we are therefore working in the dark to some degree, what we have done is to carefully analyze the information supplied by e-mail of end users issues. We have tried to come up with scenarios that could happen and cause problems. For example we have even taken into consideration the cranking speed and the time it takes with a variety of modifications to the engine to get to full cranking speed on different engine builds.
The bench mark for the original tests on EPIC was of course an OEM Superjet, from here it went onto skis with a variety of mods and cc's. The first ever EPIC prototype is fitted to a 760cc S/S freestyle ported engine with a pipe, head and stock carbs.
This ski is still running flawlessly as it has for 12 months and has just won the amateur class British Freestyle Championships.
There is an up side to all of this, yesterday we fitted a unit returned with tuning issues to a ski and rode for approx two hours, the ski ran perfectly throughout the test. We then switched to an EPIC with the hardware mods and were surprised that even with the same curve found a significant power increase. This unit was then re flashed with all the latest tweaks and ridden for a further 3 hours, after all this testing, as the day came to an end an experienced racer and myself took turns on it. This was (as already stated) completely stock and neither of us could quite believe how well this thing
performed.
The plan now is to send a modified unit to someone (already determined) with a tuning issue to make sure this has been cleared up, once confirmed this mod will then be offered to those who need it. Those who have e-mailed us direct will get an e-mail from us in relation to this with proceedure details.
Chris
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Buckwild12
I'm moved by DASA power!
- Location
- Chester, Maryland
Great Job, I will be purchasing one of these very soon.
- Location
- Kansas City MO
D-Roc
I forgot!
- Location
- Dirty River Rider
Just to be clear, you are using the digiital epic with stock coil and wires sets that are non resistor wires/caps? then using br8es resistor plugs. I am going to be running silverstone non resistor spark plugs with nology digital hotwires on my tl iginition. nology digital hotwire block out the RF signals and hold all the energy so it can fire it all at once. This could give that boost in spark that the msd TL ignition has over the stock coil/wire, for you guys running the epic. maybe it will help with thestalling issues. nology also has better coils than the oem. I am ordering the 23" universal watercraft digital wires and will install msd ends on them. any thoughts. maybe do a jetski solutions mod to a stock coil.
http://www.jrponline.com/downloads/catalogs/nology.pdf
http://www.jrponline.com/downloads/catalogs/nology.pdf
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Just had a quick look at this link, from what I can make out they are giving you something that you already have. What they seem to be doing is converting a coil ignition into a CDI ignition which gives a more intense spark for a shorter duration. May work on an old hot rod but I would not fit them to EPIC or Flame as this is what they already do. By putting a capacitor in the HT lead you are going to delay the spark and thus your ignition timing slightly also. One other thing...all ignition sparks are plasmas!
D-Roc
I forgot!
- Location
- Dirty River Rider
interesting, they do say that it does not delay timing in the FAQ. I am going to try a set to on my ski to see if there is any benifit. MSD TL makes very strong spark. I was looking for a way to possibly make the epic/flame have a stronger spark using the stock coils. do you think RF signals have anything to do with the units cutting out? using reistor caps or wires such as the hotwires could help?
steve-uk
Manners cost nothing
- Location
- Barrie - ontario
I dont believe that strength of the spark energy on the epic or the flame is an issue