Jetwork flow control valve email. are you kidding me.

[SuperJETT]

I had some ipd variable rate springs on my Volvo wagon beater in Hawaii, could I use those?

 

[sflsurfrider]

only if you use stainless extractor balls

 

[2XLR8]

I dont think western,hotproducts or riva sell the pjs. If you bought the flow valve from a dealer who bought it from a distributor I am willing to bet that jetworks made around 10.00 net profit. Lets just say it is 15.00, should they send out parts for free when it was no fault of their own losing the parts. With this kind of a profit I am sure they need an Brinks truck going to the bank.

 

[LBE]

It is a bonus to get stuff "thrown in" your order, should not be expected. Especially if you lost the part.
You say you are done with this company??!! JW is better off without you. They have my business indefinately.

 

[Matt_E]

 

[WFO Speedracer]

I have a bunch of spring laying around ,I will send them to you if it will help,they probably won't fit and won't work but for $10.00 + shipping I can send you the correct parts

 

[tor*p*do]

I have a bunch of spring laying around ,I will send them to you if it will help,they probably won't fit and won't work but for $10.00 + shipping I can send you the correct parts

I have two balls, but you cant have them :no:
and they are too big for the application. :bigok:
brass, too . . . . . . . . :silly:

 

[tom21]

anyone who has ever talked to Art knows he goes way beyond helpful.

so to sum up
you lost your parts
you cant keep quality parts on your ski
you refuse to pay for the parts you lost due to your own incompetence
you badmouth a great guy and great company when told you have to pay a nominal fee for replacement parts.

I dunno.... thats a tough one. you or Art. hmmmm. man it seems like you are in the right but I'm just not sure. Think I will stick with Art.

in the meantime maybe you should keep looking in the yard for your parts, hell I mean 10 bucks of your time is what like 10 hours of work?

 

[AtomicPunk]

you guys are confusing progressive rate springs vs. single (or fixed ) rate springs.

the fact that you can adjust the jetworks FCV means it is using a progressive rate spring.


back on topic

 

[JDiz]

I had some ipd variable rate springs on my Volvo wagon beater in Hawaii, could I use those?

Hey, if you still have one i could sure use one.

Dont know any Art. He wasnt the one that wrote me the email. Also, nothing is life is free.

 

[Matt_E]

So who's this "Jetflow", anyhow?

 

[the WaTeRhAwK]

Variable rate spring = force required to compress spring changes with distance compressed.

Constant rate spring = force required to compress spring is constant, regardless of distance compressed.

spring != spring

then why make it "adjustable" if it doesn't matter how much you change the setting?

 

[Motorheads5]

If all you have ever bought is a Jetworks Flow Control Valve and you lost the parts that makes it work, well, that is your fault. That is not the same as a screw falling out. Your fault again. Preventive maintenance.

If you were a customer like Crammit, NJFL, MattE or other regular customers who have spent $1000's then yeah, they may have said, "Hey, dont worry, it coming in the mail no charge." But, I dont think your that kind of customer. If you bitching over $10.00 for parts, I will send you $5.00 to lessen the hit to your wallet.

Nah send the $5.00 to Pete :bad3:

 

[tor*p*do]

Nah send the $5.00 to Pete :bad3:

X2!
at least he know what "jetflow" is :ugh2:
jeesh!!!

 

[WFO Speedracer]

So who's this "Jetflow", anyhow?

I know a Jet Williams and a Joan Jett but no Jet Flow.

 

[JDiz]

While Jetworks is a company made to make money i just recieved a email from Art. Here is my response.

Art,
The time you just took to write this, shows just as your customers have said, you are "a very hororable man." While yes i lost the hardware it was only to expose the outragious prices for replacement parts. I am not sure as to what one of the forum members had told or you read but by no means would i expect anything for free. Secondly, the original email did not state a contact person or that shipping was included. that is good to hear. The end all / be all or reminder in this case is that myself and obviously all your x-h2o customers like to make purchases based on relationships and not dollars. Thank you for your time. As for the parts yes i'd definetely would like you to send the parts to me as i will pay the stated amount myself. Please tell whoever contacted you, thanks for the offer of paying for them but i will be glad to add Art as a man that i care to do business with in the future.


So that sums up the idea of all this i guess. Its a reminder to me and others in business. though there might be a finincial losses to occur take the time to establish a dialog and not your price. You will gain the business.

 

[Matt_E]

There you go.
I am glad it worked out.

 

[tightithrash]

:woot:

 

[#ZERO]

The Jet-Works flow control valve uses a Viton flouroelastomer rubber ball that can withstand high pressure and temperature.

McMaster also has them in stock but by the time you pay shipping it might be more then Jet-Works.

http://www.mcmaster.com/#viton®-fluoroelastomer-rubber-balls/=35tquf

 

[WFO Speedracer]

You think Hydroturf would send me some free turf,I seem to have lost mine.