Okay I just have to say, it's way too easy for people to bash a company when the only stake that have in the company is a $500 refundable deposit and for many people, nothing.
In Krash's defense... They are a brand new company. Every new company, even Yamaha when they started went through their fair share of issues that reached the customer. Quality and durability come with time. If anyone expected them to release a flawless Yamaha quality/reliable ski on their first release clearly doesn't understand product design and manufacturing. Not only does it take failures to learn about weaknesses in your designs, but it takes years to develop strong working relationships with suppliers to ensure they are following the agreed processes and matching your expectations for quality control.
Look at all the issues that even the automotive OEM's have every year that reach the customer. How many recalls have happened and buybacks from some of the biggest names in the industry? Product development and release is not some simple task that goes exactly as planned. I think people need to take a deep breath and realize how much they've accomplished rather than focusing all their energy on a half a dozen issues.
I'm not saying don't share your issues and concerns; it just feels like this thread has turned from a product support/FAQ page into a witch-hunt. Personally, as long as they keep honoring their warranty, learning from their mistakes, and improving their product I think they will do just fine but there will inevitably be headaches to the early adopters.
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