MSD Enhancer Cracked... MSD won't stand behind

Anyone have this happen to an MSD rev Enhancer ? Called them today and emailed pics. They weren't willing to cover.... Real cool MSD. Who else makes something for next time, I think I am done giving MSD my $.
 

Attachments

  • IMG_20140301_145633_183.jpg
    IMG_20140301_145633_183.jpg
    121.2 KB · Views: 166
  • IMG_20140301_145735_722.jpg
    IMG_20140301_145735_722.jpg
    103.2 KB · Views: 160
  • IMG_20140301_145531_993.jpg
    IMG_20140301_145531_993.jpg
    70.6 KB · Views: 156

Wakerider26

Peter Waldron -doing jetski tricks
Location
Alabama
Sux that MSD won't help, but if it still works, run it. As long as your e-box is sealed, I don't really see it failing because of the crack.
 
Location
Pa
wasnt there just an article about msd not manufacturing these anymore? i cant seem to find it or maybe i was drunk but it would answer them not giving you a new one.
 
Anyone have this happen to an MSD rev Enhancer ? Called them today and emailed pics. They weren't willing to cover.... Real cool MSD. Who else makes something for next time, I think I am done giving MSD my $.

At MSD we have a one year warranty that we are fairly lenient on. In this case the product is at least five years old and way out of warranty. We discussed giving you a smoking deal on a new unit due to the unusual nature of the problem but decided against it due to the unpleasant nature of your e-mails and phone calls.
For the record we are still manufacturing this product here in El Paso, TX
Thank You
Ray_MSD
 

Ducky

Back in the game!
Location
Charlotte, NC
At MSD we have a one year warranty that we are fairly lenient on. In this case the product is at least five years old and way out of warranty. We discussed giving you a smoking deal on a new unit due to the unusual nature of the problem but decided against it due to the unpleasant nature of your e-mails and phone calls.
For the record we are still manufacturing this product here in El Paso, TX
Thank You
Ray_MSD

Seems legit to me.
 

Draggingto

No Clue
Location
Brooklyn MI
Sometimes a little patience goes a long way, Coming out of the gate with a bad attitude can make people not want to go the extra mile to help. Like this case, that enhancer is old and they owe you nothing in my opinion. It seems if you would have been a little more polite and not so quick to be pissed you would have ended up with a brand new one for cheap.


Again this is only my opinion, i dont know all the details, but this is what i get from this thread.
 

icecoled007

Captain of this ship
Location
Colorado
I had an MSD enhancer that crapped out on me last summer (I think my ebox might of got alittle wet :oops:). I was the original owner - and had my original recipt. I sent it back and they sent me a new one right away.


No questions asked - I was very impressed.
 

OCD Solutions

Original, Clean and Dependable Solutions
Location
Rentz, GA
I have an adhesive potting compound i use for my surf armor switches that will seal that baby back up just fine. It's not cheap stuff but if you send it to me, I can seal it back up the next time I run a batch of switches which should be in the next week or two.
 
Get some duct tape, the real sticky kind, holding the MSD by the wires and slowly start tapping yourself in the head while increasing the speed and intensity. When you feel like you've had enough stop, tear off a 5" piece and place it over your lips.........oop's, too late, that's what you should have done and MSD may have given you a smoking deal on a new ignition! 5 year old ignition and you're pissed, ha!
 

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
Anyone have this happen to an MSD rev Enhancer ? Called them today and emailed pics. They weren't willing to cover.... Real cool MSD. Who else makes something for next time, I think I am done giving MSD my $.

Look at you, getting all upset over a five year old product not getting covered by warranty and getting publicly pissed about it.
 
Top Bottom