SuziQ
Banned
- Location
- an hour or so away
Mediator Time:
Individuals who do not receive what they contract for have full right to be upset when there is a breach. These individuals have further right to be upset, when they take measures to correct the breach, are given additional promises, and then are let down once again. This is a normal human reaction, disgruntlement. If you fault them for this, it is hypocritical by most standards at best.
On the other hand, the other party has now stepped in, attempting to diffuse the situation, offering his personal email account for feedback as well as resolution of problems. This is noble in this day and age and should be respected, simply due to the fact that customer service rarely exists in the world any longer sadly. Opportunity should be afforded to him personally for this reason, to make things right (and probably then some), as they should have been in the first place.
End of story there really.
As for getting what you want in the magazine, patience and a positive attitude (this includes toward two/three seater skis) are virtues which many on this site lack (on both sides of the above issue). Speaking your mind should never be faulted either way...expressing your needs is necessary…simply learn to do it effectively…ALL OF YOU!
Individuals who do not receive what they contract for have full right to be upset when there is a breach. These individuals have further right to be upset, when they take measures to correct the breach, are given additional promises, and then are let down once again. This is a normal human reaction, disgruntlement. If you fault them for this, it is hypocritical by most standards at best.
On the other hand, the other party has now stepped in, attempting to diffuse the situation, offering his personal email account for feedback as well as resolution of problems. This is noble in this day and age and should be respected, simply due to the fact that customer service rarely exists in the world any longer sadly. Opportunity should be afforded to him personally for this reason, to make things right (and probably then some), as they should have been in the first place.
End of story there really.
As for getting what you want in the magazine, patience and a positive attitude (this includes toward two/three seater skis) are virtues which many on this site lack (on both sides of the above issue). Speaking your mind should never be faulted either way...expressing your needs is necessary…simply learn to do it effectively…ALL OF YOU!