Put off getting a new phone for like 3 years, the sole reason being that I HATE going to the Verizon store even for ten minutes. So I finally break down and decide its time for an upgrade 3 days ago. I purchase an Iphone 6 and get it home only to find that anytime I make a call I get random high pitched deafening beeps coming through the ear piece. I cringe as I head back to Verizon the second time, this time on my lunch break. They change the sim card, I make a call, everything sounds great. I head back to work, make a call, same damn thing. I go back after work for the 3rd time, furious at this point. I get there and of course there are 30 people in line waiting for one of the 3 workers to help them. I wait two hours while my blood pressure rises every minute. The dude who helps me this time thinks I'm lying since I cant get the stupid problem to repeat. He says its probably a software issue since its intermittent. We wipe the phone clean and reactivate it. I make a call and the speaker sounds much clearer, plus no beeping. I leave, get a call an hour later, SAME BEEPING BULL 5H!T. I go back today on my lunch break for the 4th time and tell them I want a new effing phone. They say ok as long as you have the box.... Which of course is at home. I immediately go down to the apple store and tell them the issues and that I'm tired of dealing with Verizon. He says, "we could swap the phone out right now without the box if you would have bought it here and not there".....FML. Heading back to that hell hole tonight for the 5th time. This phone better last an eternity because I am never going back after this.