Custom/Hybrid List of hull builders that stand by there products

Matt_E

steals hub caps from cars
Site Supporter
Location
at peace
I hate to be that guy, but there can be a big difference between a stated "one-year warranty" and "total satisfaction guarantee" and reality.
Has anyone actually broken an EME hull and communicated with EME about it?
 

ProSouth

Seriously, Don't be a dick.
Location
kawasakis suck
I didnt buy my hull new so feel free to just delete my post since its not about hulls. I bought my hull and broke 4 sets of BOB foothold pods and bent all 8 bolts i had. i called derrick to see if we could get anything done, instantly says "I apologize for any inconvenience, if you don't mind shipping them to me, I'll ship you two new sets out" i was wanting to ride for a holiday the following weekend so he paid extra for shipping them back to me. Again, not a hull experience, but i have had great experience with The Ski Clinic. I know a local guy around here bought a Gen1 BOB and it had problems and they sent him a brand new hull. dont know all the details as fat as who paid shipping and all but i know he said he didnt pay for his new hull. I have personally met Tem from superfreak, Nicest guy to deal with. has nothing but nice things to say about anyone, or any company. I feel just knowing him and talking with him he wouldnt have a problem handling any defects on his skis.
 
I didnt buy my hull new so feel free to just delete my post since its not about hulls. I bought my hull and broke 4 sets of BOB foothold pods and bent all 8 bolts i had. i called derrick to see if we could get anything done, instantly says "I apologize for any inconvenience, if you don't mind shipping them to me, I'll ship you two new sets out" i was wanting to ride for a holiday the following weekend so he paid extra for shipping them back to me. Again, not a hull experience, but i have had great experience with The Ski Clinic. I know a local guy around here bought a Gen1 BOB and it had problems and they sent him a brand new hull. dont know all the details as fat as who paid shipping and all but i know he said he didnt pay for his new hull. I have personally met Tem from superfreak, Nicest guy to deal with. has nothing but nice things to say about anyone, or any company. I feel just knowing him and talking with him he wouldnt have a problem handling any defects on his skis.
Lets leave the clinic out of this one
 

Dmac80sc

Site Supporter
Location
Here
Lets leave the clinic out of this one

2012 BOB Gen3 Carbon with Jetworks 900
2013 Backie-Chan Carbon coming soon...
2009 WDK Rev- Sold:frown:
1995 Waveblaster soon to have a 1200

hmm owns a BOB but wants to "leave ski clinic out of it" :dunno:
 

ProSouth

Seriously, Don't be a dick.
Location
kawasakis suck
i wouldnt really call myself a "fanboy". I've had/got my problems with my hull but im not bitching at them because i bought it used. I called Derrick about my foot pods because thats pretty much the only place to get them, he offered to replace them free of charge.
 
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sjetrider

615 Freeriders are addicted to T1 madness.
I hate to be that guy, but there can be a big difference between a stated "one-year warranty" and "total satisfaction guarantee" and reality.
Has anyone actually broken an EME hull and communicated with EME about it?

I have not either but I know a guy in Chicago that had his seperate at the bondline and it was FIXED but took some time as expected, hense what I am saying about hull warranties, the key is not to buy the hull with the best warranty but to buy one that limits the possibility of needing a warranty. I.E., BUY SOMETHING PROVEN AND SLEEP WELL.

If you buy something not proven then I strongly suggest getting the details on WHAT HAPPENS IF .................................. carved out before $ is sent. I am not bashing any NEW BUILDERS HERE. But lets face it, Most of these hull builders are not "COMPOSITE ENGINEERS" there is trial and error involved. I KNEW the carbon ROK hulls I was buying were a new layup and not proven and I knew if they broke I was screwed for a while. But, I also knew the glass hulls were bullet proof and I knew whatever happened to the carbon ones I could and would fix them propper and they would be good to go again.

People do not post the bad here until or unless there is no resolve with the builder. Simply because you dont bite the hand that feeds you. If your waiting and wanting warranty work then the last thing you want to do is piss off the guy holding your nutsack in his hand while you WAIT for resolve. I know of horror storries that never made it to these boards for that reason.

Buy proven parts (including hulls) or know the potential risk and resolve up front is all I can say. A builders warranty is really not what you want to purchase, its a product that will most likely not need the warranty. Although having one is an added bonous, just not something I would buy based on. WDK has a warranty, he will prolly stand buy it someday, but I assure you that you will need a backup plan until that day comes. Tem I know will fix your hull if it breaks, but you have to get it to him, he has to fix it and you have to get it back and reassemble it all things that take time, money and work. Break a Rickter while riding it and GOOD LUCK. But again, both of these hulls as well as others have track records of being dependable for the most part. KDX's and Q8 have proven track records as well. Backy Chan and others that are new (again, not bashing at all) do not yet. So you have to weigh that against the cost and potential risk and be ready for the potential down time (IE keep your old hull)
 
just buy bullet proof stuff instead of worrying about what if it breaks. if you buy junk and it breaks, you're an idiot for buying it in the first place. dont buy known junk and then cry when it breaks and blame the builder, you are still the idiot. find out whats junk and whats not before you buy and cry.
 
Location
Stockton
The Watercraft factory in Florida offers a one year warranty on the Vision hulls they make. Been riding my -4 since June & not a single issue so far
 
I live next to a few builders, clinic, steve. Kinda ironic i never ride there hulls....... But im young and cant always go to there lakes. but my local Craigslist is full if clinic built sjs and couches, and gotten parts off clinic skis and know people who have them, and usually they have no issues to start with, but any that do always get rebuilt for no charge is my expierence But thats repairs and built boats. So forgive me if I'm off topic but it shows they seem to back up almost anything touching there shop.
 
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Location
dfw
just buy bullet proof stuff instead of worrying about what if it breaks. if you buy junk and it breaks, you're an idiot for buying it in the first place. dont buy known junk and then cry when it breaks and blame the builder, you are still the idiot. find out whats junk and whats not before you buy and cry.

That would be a good trick considering there is no up front specifications for the builder to meet.
 

KTM434

Jamie FN Hickey
Location
Palm Coast FL
I bought a used Superfreak hull directly from Tem. It was his personal hull which happened to be the perfect material, length, and color for me and also somewhat local. I never got to ride it since it was an empty hull but I rode 3 different Superfreaks the day I met him to pickup the hull. Since I didn't get to ride this hull he told me to build it and run 3 tanks of fuel through it... If I didn't like it he would buy it back from me . That to me showed HUGE confidence in his product and he obviously stands behind his work. The inserts are shallow and weak which I found out during assembly. He sent me extra inserts, hardware, and carbon material for laying a couple new inserts. This hull has been pretty solid, I nosed in a re-entry into a sandbar and broke 2 couch mounts, coupler cover, pipe mounts, and smashed my shin on the steering pretty good. The hull looked totally untouched.
 
We fully stand behind our product. We offer a 1 year warranty as you've already stated. Our hulls are built for Eric Malone to ride and go 30+ feet in the air (numerous times)... therefore they are extremely strong :Banane09:
 
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