No no no!! Other reputable builders can't be doing something questionable that the great terrible Steve has done! How dare those builders take the wind out of your sails! LMAO!!!
I love these bashing threads. When everyone wants to pile on about things that happen in a lot of AM hulls. (really? Someone might drown because of creaky footholds?) I reluctantly agree with Buzz about the tray thickness. My understanding of the injection technique leaves very little excess resin so the composite is thin, but only because of how it is vacuum formed. But hell I dunno, maybe yours is way too thin.. I'm no expert, just repeating what I've learned. At the same time, as mentioned, if you think it needs a little extra, by all means beef it up! But until it fails, it's kinda lame to claim its faulty and start blaming/flaming the builder. And that's for any builder.
I'm no fan boy, I think some of this stuff y'all are posting is not acceptable if you're paying full price for something. But let me drop some knowledge.... If you're flaming about your problems on here and not contacting Steve about it you can pretty much expect nothing will be done. In no way am I saying that is right, but if you look at who has been left hanging, and how they act on here (i.e. Lawmaster) you'll see a pattern. I don't agree with it at all.
But if anyone remembers, I've got on here and bashed ole Steve, cause I was pissed, and I couldn't get him to respond. I don't have to tell you how well it worked. I've been down this road... I speak from experience.
As far as leaving folks hanging... I've told him multiple times he's hurting his business, he knows it.... But he does what he wants. That is the one thing you can count on, he's not going to be forced/ bullied/ shamed into doing anything he doesn't want to. Bash him, post neg feedback, take down/lock his threads, ban him... He's not going to budge.
IMO, if you need something, best bet is to contact him directly, work it out off the X. I assure you the chances of getting it resolved improve exponentially going that route, regardless how frustrating it is.
One time I texted him a picture of my balls just to get him to respond. It worked.