Several members have made some great points...... The forums are great, but they also can have a negative flip side....... Honestly, Contacting Tony privately may have been the best course of action first, yes, you sent him a Text Message, but got no reply? Did you try Email, PM, Open Post "Hey Tony, need to talk to you", or phone call......... How long did you wait before you posted this? You backed Tony into a corner (You do have very very legitimate gripes). You back someone into a corner they are going to fight back, whether they are right or wrong....... On the flip side, Tony has not handled this well, Yes, he has cast some blame aside, given some excuses and acknowledged some of his shortcomings and said he is working on correcting some issues........ That is great also.......
The one thing that I see that is the root cause of several issues is "Communication"........ You wanted Full Foam, he may not have understood that, he does foam around the pump tunnel. You got a quote, you assumed it included crate fee's. There needs to be full disclosure of what is included in pricing (All builders need to take this into account). When I sent out proposals most of the time I have wording like "demo not figured, moving of furniture is not figured, Floor Prep is figured" etc etc
Bottom line, everything needs to be spelled out up front........... Not just from the Seller/MFG but from the Buyer also........
I hope it works out..........
response!!! He bought the hull and posted an honest review, he's not asking for more money, just letting others know what issue's he's had with a builder. I wish more guys like him would post there honest review.
