Screw all that be nice crap. You paid for a hull to be layed up correctly, assembled correctly, tuned correctly, and turfed like someone other than blind man did it, and finally...crated in a means that it wouldn't get damaged in transit!!! If u wanted to do all that yourself you'd have saved the money and NOT PAID THEM TO DO IT FOR U. I'd be irate at bare minimum. In actuality, I'd be demanding a replacement hull or a sizeable refund. Their problem with quality control has now become your problem because obviously they didn't care enough to make sure it was right. Do you think a sponsored rider's hull would look like that? You paid money for services that were only half heartedly done. I'd be up in someone's rear end about it.