.Thanks for posting your feedback. We understand your concerns about the issues you have found.
This hull was among the first hulls we produced. With any new product, we knew there would would be small issues on the first few that would need some adjustments/work, and as such, we offered big discounts on the first hulls out the door to make up for the imperfections . We have since gone back and made adjustments, changed a few lines, and revised the molds to address these issues. We are also now working on hulls full time.
Crate charges are what they are. Wood costs money, hardware costs money, paying an employee to build one costs money. Driving over 2 hours round trip costs money. Philly is not a quick and easy trip.
This hull was foamed, not sure where the assumption that it is not is coming from?
It looks like the pump shoe was adjusted after it left the shop? We use pan head screws and add two small washers to the top two tabs to fit correctly. While not a perfect fit, it does line up better than what is pictured and all hardware is tightened down.
The hull did take longer than planned as Tony was building them part time after working a full time job. 3-4 weeks was never agreed to. Hull was dropped off at the terminal during the first week of October. We can not control the month long transit time from the transportation/delivery companies.
Apologies for the errors you encountered, we are a new company and are taking all the necessary steps to correct the issues our customers have encountered. We have taken all the feedback we have received and implemented changes to improve our production and product. We are now doing this full time with employees and have revised the molds and assembly/packing process. We will be launching the Aquabot V2 in a couple of weeks.
We did go out of our way to accommodate all the requests and changes you made numerous times. We hope overall you are satisfied with the deal you received (well below what we are charging now) and will work to correct the missing items from your order.
Please contact us directly at
tigercraftUSA@gmail.com so we can resolve the issues.